Useful Tools for Employees and Retirees:
Navigating Options for Care
Consortium Wellness Program
                                          Our Partners


 Excellus Logo

Excellus is our Medical Benefit Administrator providing medical coverage to all our members enrolled through the Consortium.

In-Network vs. Out of Network

By using an in-network provider you will receive the highest level of benefit.

Before you receive care, ask your provider whether they are part of your plan’s network or ask Excellus.


Customer Service



Always present your Excellus ID card to all providers!



Search Contracted Provider's Pricing

Create an Online Account

Submit an Out of Network Claim (all In-Network claims must be submitted by the provider)

Excellus Claim Form

Your Rights and Protections Against Surprise Bills                                  NYS Surprise Medical Bill Certification Form

When your doctor isn’t available, Excellus has partnered with MDLive

Learn More about MDLive 

MDLive Training Video

Telemedicine Overview 

Telemedicine Program Frequently Asked Questions


ProAct Logo


ProAct is our Prescription Benefit Manager providing pharmaceutical coverage to all of our members enrolled through the Consortium.


Excellus and ProAct information is all on one insurance card to have all the membership information in one spot.


Customer Service



Mail Order Pharmacy






 Frequently Asked Questions


Specialty Pharmacy

 (Noble Health)
(888) 843-2040


ProAct Prescription

Reimbursement Form

Mail Order Information

Consortium Standard Prescription

Drug Look Up Tool

Drug Formulary

Prior Authorization List

Step Therapy List

Quantity Limit List

 CanaRx Logo

CanaRx is a voluntary prescription drug program that is available to eligible members and their dependents of the Consortium.


All member copays have been waived for this program only. Medications filled through this program are a $0 copay.


This program works separately than ProAct.


Customer Service

1-866-893-MEDS (6337)



GTCMHIC CanaRx Website



CanaRx Welcome Package and Drug Formulary (01/2023)

Fax: 1-866-715-MEDS (6337)